It does seem that the problem lies with the device. Have you tried tweaking your device to speed it up? Tweaks like increasing font cache will really help.

As for ports, it is dependent on software. My advice is to turn off your firewall first and see if this solves the problem.

I’ve tried a hard reset, only to find that the lag is identical to how it was before. Also (weirdly), the call quality seems to deteriorate with time on WM6’s VoIP support, becoming more broken up over the first few minutes until it’s impossible to talk.

I have about 20mb RAM free before I start any programs, and over 100MB free ROM, but everything’s the same.

My internet connection is pretty fast - it’s Wifi - and my PC doesn’t have any trouble with VoIP over the same connection.

Sorry to sound so useless, but my attempts to find router tweaks or software to do it have yielded nothing at all. The X800 is a new device, so there’s not a lot of content related to it. As far as I know, there’s no software at all that can allocate ports and such.

Any ideas?

Arlyn

It does appear that the problem lies with your connection. I do face this problem sometimes and it was due to congested traffic. I also notice that sometimes, there is a lag at the start of a conversation but that lag dissolves after some time.

What I can advice you to do is to tweak your router to open up ports. I can’t tell you exactly how to do so because each device is different. Google should be able to help you better in this case.

As for your Pocket PC’s resources, I would advice you in trying to see how you can increase it. Right now, I have about 20MB of RAM and 11MB of ROM and Skype works great on my device. However, if you are unable to increase resources, maybe it’s time to do a hard reset and start from scratch. Install everything to SD Card except for the important files and your device should perform better.

If VoIP still lags on your part, then I would suggest you look deeper into your internet connection settings because that would be the only factor left that I cannot examine.

Hope that works for you

I’ve used ExpressTalk, SJPhone, Fring, and the proprietary WM6 VoIP facilities (with the necessary CAB’s you detailed above).

I’m afraid clearing up my RAM hasn’t helped at all. SJPhone recommended that I get a DirectX audio codec or something, and ExpressTalk told me about the NAT problem. Fring just made a whole lot of weird noises. Weirdly, Skype works (but it slows up the whole device cause of the resources the software requires, and also isn’t as cheap as Voipstunt).

With everything except Skype, there’s also a significant delay between saying something and the message coming out on the other end. And a lot of echo.

Thanks a lot for your help

Arlyn

It looks like a problem of low resources on your device. Maybe you could try to free up some RAM before making the call and see if that helps?

Could you tell me which VoIP softphone you tried using? I’ll try to create the problem on my end and see if there is a way around it.

Thanks for the post! - very useful, but for one problem:

I have an X800, and I followed the above instructions. Everything worked as planned, except that when I make calls, I can’t hear what the other person is saying. The other person can hear perfectly, but on my side the sound is so broken and jittery that I can barely make it out.

Any ideas?

(Something that might be relevant: I also tried installing a VoIP softphone, and it said the X800 is using a NAT router, which messes up the incoming audio port routing, and that it needs to be configured manually. I have no idea how to do this.)

I really appreciate your help here.

Thanks

Arlyn

Then I called them again with VoipStunt “finally I can hear, I heard you before but from time to time I didn’t understood a thing. I mean I got the whole story, but I had to GLUE myself to the phone and pay extra attention and even with all that from time to time I didn’t understood you at all!”

This is indeed promising. Thanks for testing it out. Were you testing the 2 services at the same time of day?

“It’s like a call from a province in my same country” was the comment from my cousin, after a 30 minute call to Ecuador, South America, from California, using WiFi

MUCH better than the other one (Skype), with that one I could barely hear you, I understood you from time to time, but some times I just heard your voice but couldn’t figure out what you were saying

Do test and let us know. I wish I had one to play with as well.