Find out how the Glofiish M800 by Eten fares
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Continuing from Part I where the Glofiish M800 was unboxed and it’s specifications shared, is Part II where I discuss the physical aspects of the device. Not to worry, there are still 3 more parts to this series (not counting this one) so you will definitely be getting a very detailed look at it. I guess everyone is wondering just how well it compares to the HTC Kaiser which goes by may names, such as the AT&T Tilt (8925) and the XDA Stellar. Let’s find out shall we?

Outlook

Eten Glofiish M800 Review: Outlook of M800 (I) resized Eten Glofiish M800 Review: Outlook of M800 (II) resized Eten Glofiish M800 Review: Outlook of M800 (III) resized Eten Glofiish M800 Review: Outlook of M800 (IV) resized
Eten Glofiish M800 Review: Outlook of M800 (V) resized Eten Glofiish M800 Review: Outlook of M800 (VI) resized Eten Glofiish M800 Review: Outlook of M800 (VII) resized Eten Glofiish M800 Review: Outlook of M800 (VIII) resized
Click on the images above for a larger picture

For starters, the Eten Glofiish M800 looks really good. Whether you are a professional who is using it for business purposes or an avid user of Windows Mobile, this device will suit you nicely. There are no loud colors or sharp edges. Instead, it’s dark silver metallic finish with a gold line around its smooth edges is a sight to behold. Based on first impressions alone, I would say the M800 trumps the Kaiser and almost any phone out there in the market at the moment. Then again, they say beauty is in the eyes of the beholder so I shall the pictures speak for themselves.

Back Cover

Eten Glofiish M800 Review: Back cover resting position

But turn it over and that’s where you wished that Eten had spent more time on the design. That’s because it does not have anti-slip grips (feet) on the back. So if you were to rest your device on a table (like in the picture above), the M800’s camera will be the pivot. In the long run, expect the outer plastic protecting the camera lens to get scratched (unless Eten has thrown in a nice surprise and made it scratch resistant).

There are reports from other users who claim that the paint chips off the device, most usually at the back cover. This usually happens after a couple of days of using the device. To be honest with you, the paint does feel like it might come off on my M800 but after several weeks of using it, I have yet to encounter the paint chipping problem. Whether it’s because I take extra care of the device or mine comes from a newer batch, I really can’t say.

Eten Glofiish M800 Review: Opening the back cover

Removing the back cover is also another hassle, especially if you do not have long fingernails. First you pry open the edge, and then you slide your fingernail under it and trace it around the perimeter, removing it from it’s hold. Be careful when doing this though because the cover does feel flimsy and that it could break at at time. I was rather apprehensive the first time I removed it and I found that this slide from side to side method works best in removing it safely.

Touch Sensitive Buttons

Eten Glofiish M800 Review: Touch sensitive buttons light up softly

Eten has decided to do away with the normal buttons that you see on many Pocket PCs and instead employ a touch-sensitive solution. This rather novel idea does take some getting used to. What I like about the button is how it lights up gradually (and turns off gradually t00) which appears to add a touch of class to the device.

Using the buttons though does take some getting used to. No longer can you just carelessly use your thumb to slide over the buttons because they will be activated. Those with big (fat) thumbs might also want to reconsider using a smaller finger. Fingernails and stylus taps don’t seem to work on these buttons so I am guessing that it’s more advanced than I initially thought.

Not to worry about accidentally activating the buttons during a call because they get automatically locked when you place a call. The only drawback to this is that when you want to show the keyboard (which gets hidden when the call is placed), you have to tap on the screen because your left softkey is currently inactivated.

And for those who like a little feedback when you press these touch-sensitive buttons, there’s an application included by Eten that allows you to turn on vibrations and sound alert with each button press. Best of all, you can customize different feedbacks for different buttons if you choose.

Eten Glofiish M800 Review: Screenshot of button settings (resized)
Click to get actual screenshot

For those wondering about reprogramming the buttons, good news and bad news. You can reprogram Button 2 and 3 which are the ones with the GPS icon and Home icon as shown in the picture above through the button settings. Left and right softkeys can also be reprogrammed through registry editing or applications. However, all the other touch-sensitive buttons (the Windows Start, OK/Close, Call and End Call) cannot be reprogrammed. At least not at this moment. Maybe someone can find the registry keys and remap them to something else.

One thing to take note of is that when you press the power button on your device, the keys get locked and there is a beep to let you know that. However, there are times when the device is in standby and I will hear the same beep again. On top of that, the right LED will blink red. If I turn the device back on and, the red LED goes away to give a green one and everything is fine and dandy. This does not happen all the time so I am not too concerned about it but hopefully in the next ROM update, Eten will allow us users to set this alert if we want to (which is not available at this time).

Joystick

Eten Glofiish M800 Review: Joystick closeup

This might take some getting used to, it might come naturally for you. It all depends on what you have been used to. It’s a 4 direction joystick with the 5th button as an Action key. It does feel study and provides good feedback to those wondering. After getting used to this, you’ll come to appreciate it even more because you don’t have to live your thumb when you are navigating; just push left, right, up or down and press to select. How much easier can it get?

Micro SD Card

Eten Glofiish M800 Review: MicroSD does not pop out enough

This is another issue that I have with Eten. It’s great that they have a dust cover for the memory card. And it’s great that it supports SDIO (according to PDADB.net). But what’s not great is that the microSD card does not pop out enough when you eject. Sure there’s a spring to push the card out but it does not come out enough. Unless you have long fingernails, you are going to have a hard time removing your storage card. You have 2 options here: grow longer fingernails or get a high capacity card, pop it in and forget about removing it. It does start to seem that you need to keep your fingernails long if you are going to be opening this device frequently.

2.5mm Headset Jack

Eten Glofiish M800 Review: Headset jack closeup

Utilizing a 2.5mm jack is a good move by Eten and I hope that they’ve improved on the quality. Past models of the Glofiish device like the M700 and X500 suffered from poor quality jacks that made the device thought that the headset was still plugged in when it was removed. These caused no sound to come out from the speaker and users had to keep popping it in and plugging it out until the device registered the connection properly. Thankfully, for now it seems, the headset connection problem is a thing of the past on the Glofiish M800.

Why do I prefer a 2.55mm jack over the USB proprietary ones seen in recent HTC models? For one, I can use my favorite headphones with my M800. Sure there are converter cables that one can purchase to use with their device, but I like things simple and Eten keeps it that way with the 2.5mm jack.

Camera Button

Eten Glofiish M800 Review: Camera button closeup

In the unboxing video, I highlighted that the camera button stuck out like a sore thumb when you compared it with the rest of the buttons. The reason for this is because the camera has an auto-focus function built-in. So when you are taking a photo, you press the button half way for it to focus and when you see the green box (which means the picture is in focus), you press it fully to take the picture. So there you have it, the reason why the camera button on the M800 juts out so much (well not really that much).

Power Button

Eten Glofiish M800 Review: Power button up close

Maybe Eten could have cut off a bit of the button height from the camera and added it to the Power button. That’s because it’s almost flushed with the device. Which is good from a design view but not so from a usage point of view. Sure I can still use the fleshy part of my finger to turn the device on and off but wished that the Eten was either made larger or taller for ease of use.

Volume/Record Button

Eten Glofiish M800 Review: Volume buttons are nicely designed and placed

I have no complains with these buttons. They’re not as flushed as the Power button but neither do they stick out like a the Camera button. And each of these 3 buttons (Volume Up, Volume Down, Record) are much larger than the Power and Camera button combined which is a good thing because it makes pressing them so much easier.

Sim Card Slot

Eten Glofiish M800 Review: Location of SIM card

Here’s a rather interesting placement of the SIM card. Unlike older models of the Glofiish (before the X800), the newer ones (from the X800) have a SIM card slot that is not under the battery. So if you need to change SIM cards on the go, you don’t have to juggle the battery as you switch cards because there is no need for its removal. Nice move there Eten.

QWERTY Keyboard

The QWERTY keyboard has a nice spring to it and slides out and closes rather smoothly. The buttons feel good to the touch and you can use either your fingernail or fingers to type on it. One thing I realized is that, some times, the buttons on the side perimeter do not register the input. I am not too sure as to the reason for this but it should be noted that the buttons on the outside side are slightly larger than the rest and this could be a contributing factor.

Eten Glofiish M800 Review: Keyboard key placement

One thing I did not like about the QWERTY keyboard is it’s design. For one, it does not maximize the space. The left and right softkeys are on their own columns with the LED for Caps and Fn taking up another (huge) column on their own. To top it off, the top of the keyboard sits too closely to the side of the phone. It could just be a matter of time before my fingernails scratch the paint of it (which I hope does not happen).

Eten Glofiish M800 Review: Picture of Glofiish M810

I would have preferred if Eten made the keyboad as wide as possible (similar to the upcoming Glofiish M810 as seen above) and instead place the left and right softkey buttons as well as the LEDs at the top. This way the keyboard would be wider, at the expense of being shorter, and could lead to a better user experience (in my opinion).

But that’s just my opinion. Data entry will be much faster with this keyboard after I get used to it.

VGA Screen

What can I say? It looks awesome. And I am not kidding you when I say that. I used to program my backlight at 100% or thereabouts, but with the M800, it’s really comfortable at 50%. Everything looks so sharp, crisp and clear. I used to use a VGA device (the HTC Universal) but after moving to a qVGA Glofiish X500, I sort of got used to the lower resolution. Now with the M800, I finally found what I was missing again.

Is the device slow with the VGA screen? Without giving away too much (I will cover this more in the upcoming parts), I would say that it has performed beyond my expectations. So no, it’s not slow! There’s some work to be done on your end though if you want to get it the way I did but I will help you through it, promise.

SiRF Star III GPS

This is one of the best if not the best GPS chipset that you can have your device at the moment. Sure it’s not aGPS like what the HTC has but there are advantages of a GPS unit over an aGPS unit. For one, you don’t have to depend on your network to give you a fix. The SiRF Star III GPS locks on very fast from a warm start and it was rather ’sticky’ during navigation, even when I was navigating around tall buildings.

Coupled with the Satellite Data Update application that Eten has included with the M800 means you can get the latest satellite update anytime, anywhere (provided you have an internet connection). This all translates into a faster Time To First Fix (TTFF) from a cold start.

Battery Life

Eten Glofiish M800 Review: Battery

It’s very hard to report on this because it is rather relative. A heavy user will get less less days (and hours) than an average user. But based on my experience during the review, the M800 had a pretty decent battery life. By the end of every day, I would be left about 40% of battery capacity. The drainage was attributed to software test, making a 2-3 calls, surfing the internet for a total of 45 minutes (over several periods throughout the day) and keeping bluetooth on for connection to a bluetooth headset. Converted, I could use the M800 for just under 1.5 days before the battery gets fully drained and I need to recharge.

So if you were to ask me, yeah the battery life is pretty well but it could not be the same for us, especially more so if you are using the device even more than I am.

End of Part II

That wraps up this part of the series. This review is far from over with upcoming parts to discuss the software pre-loaded, my user experience with the device, the various tests that readers have requested me to run as well as a mini-guide to optimizing the device.

So do check back with Eten Blog dot Com next week as I bring this Part III of the Eten Glofiish M800 review. To make it easier for you, you can subscribe via RSS or email to stay up to date with this site. In the mean time, there are other interesting articles and guides that you can check out to keep yourself occupied until then.

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11 Comments

Comment by spmwinkel Subscribed to comments via email
2008-03-08 03:36:26

Hmm some quick points…

First, this is a good read, even for people not in the market for this device. It points out some things I can compare with my TyTn II!

For example, the touch buttons. At the moment (without ever having used the Eten touch buttons) I think I would really prefer the buttons of the TyTn II where I can feel and hear it if I click them.

On the QWERTY keyboard, I indeed think if could have been wider. And the softkey positions are just aweful, so close to the other buttons! I can alreay think about all the times I would send a message with the left softkey, while all I wanted to do was insert the “a” character. However, the TyTn II doesn’t do this any better, with the left softkey halfway inbetween the R and T buttons and the right softkey inbetween the I and O buttons. If they don’t want to use the full width for the QWERTY keyboard, than at least position the softkeys a bit further away from the keyboard.

Now if only VGA would become the standard… :roll:

Comment by Tariq Bamadhaj
2008-03-08 10:40:44

Thanks for those pointers. I do agree that the keyboard takes some getting used to. I would have loved a wider one too but then it might make the device too wide.

VGA being the standard might just be something to look forward to especially with the newer chipsets announced at MWC ‘08.

 
 
Comment by Helmy Subscribed to comments via email
2008-03-08 07:17:27

Very informative review, Tariq. Thanks. Glad you enjoy the VGA screen

Just wanna comment about M810 keyboard. If u didn’t notice, it only has 35 keys, while M800 has 41 keys. That’s why M810 can maximize the space. However, I prefer more number of keys (ie M800) over optimized usage of space. However, I understand spwimkel’s concern over the closeness of left softkey with ‘a’, & accidentally pressing send send instead of ‘a’ when using sms. However, my experience with TyTN II’s has been good. Even though the left softkey is close to T & R, i never accidentally pressed send

Comment by Tariq Bamadhaj
2008-03-08 10:42:46

Thanks Helmy. I am glad you found it so.

Yeah I noticed that the M810 has 35 keys because it lacks the 4 arrow direction keys and the TAB key, but to be honest, I think I could live with that if I had a wider keyboard. Then again, I might have not gotten used to this keyboard which is my rant. But I do expect that if I kept the device, I would get used to it and type much faster, just as I was able to with those numeric keypads back on older phone models.

 
 
Comment by David Friedman
2008-03-08 21:43:57

I have one question about the M800 and other VGA phones. To what extent can you really take advantage of the high resolution, given the small size of the screen? If you look at a web page, can you see and read as much of it as you could on an ordinary vga screen, such as what used to be standard on desktops, or do you end up with letters too tiny to read?

Comment by Tariq Bamadhaj
2008-03-09 10:13:47

To add on to Helmy’s response, the advantages of a VGA device is the ‘extra’ screen real estate that you get because the smallest fonts are still readable while on a qVGA screen, they tend to be smudged out.

With regards to your web page question, I don’t think you would be able to see as much as on the desktops (that could be limited to screen size) but you will get to see a lot more than what you usually see on the qVGA screen. While the letters are tiny, they are indeed crisp and fine that you can read it without any difficulty.

This applies to a lot of other applications as well. For example, in your PIM (such as Pocket Informant), you could see a lot more entries on say the Agenda screen because the font can be minimized and show a lot more details. In navigation software like Google Maps and Live Search, you can also see a larger area and when you zoom in, the maps look really good on the VGA screen.

In short, everything looks much better on a VGA screen than on a qVGA screen, no doubt about that.

 
 
Comment by Helmy Subscribed to comments via email
2008-03-08 22:39:04

I have no experience yet with VGA screen (will do later today when I get my hands on a test phone at a local store), but I would think that the text would too small to be read if you zoom out too much. However, it would be usable if you do the following:
1) for Excel, even though the text is still readable at 50% zoom when using QVGA screen, however, it’s not so comfortable viewing it. But, it would be better with VGA since it will be sharper. So, you can use this zoom level as standard, and so, you have more real estate for doing your work on at any one time
2) It’s more comfortable reading PDF files in full-page mode using VGA screen, since again, it’s sharper, although, again, the text is smaller
3) With IE’s zoom feature, you can see better the text where you want to zoom into since the text is sharper. The same with opera 9.5 I presume which has similar feature, although I don’t have experience with it yet
4) crisper pictures

Actually, that’s all I can think at the moment. Anybody else want to add?

P/s: Tariq or anybody who has M800 has to verify whether my claims above were true or not

 
Comment by Helmy Subscribed to comments via email
2008-03-09 09:29:09

I went to check out the M800 they have at a local store. Although definitely not hot-looking as TyTN II, the VGA screen takes my breath away. To answer my own assumptions above:
1) Zoom level at 50% in Excel is still readable in VGA screen
2) No pdf viewer on M800 though
3) Zoom level at 75% in Opera 8.5 is still readable in VGA screen
4) Pictures do look more beatiful

 
Comment by Victor Subscribed to comments via email
2008-03-15 18:12:28

Thanks a lot, Tariq! Very useful review.
However, I would like to know is 64Mb of ROM enough for running WM6 on this device. What about its performance? How many applications can you keep running without any slowdown?

Comment by Tariq Bamadhaj
2008-03-15 18:16:31

That’s hat Part IV is all about. Stay tuned.

 
 
Comment by Victor Subscribed to comments via email
2008-03-15 18:21:17

Sorry, I meant RAM in comment above.

 

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